IT Field Engineer Vacancy
Due to a large number of customers moving to Smart IT, we’re on the lookout for another talented Engineer to join our team. Please check out the job vacancy on our Job Board.
How customers rate us
Smart IT are benchmarked against our competitors. See how we performed. Every time a customer calls our service desk with an issue, we record this into our ticketing system. Once the issue has been resolved our ticketing system sends a survey to the customer asking the customer to rate us out of 5 (provided we…
Telecoms and Internet
Smart IT are now able to offer a host of telephony and internet services, and save you a packet in doing so! It’s something our customers have been asking us for, for a long time. But we didn’t want to go to market until we knew we were able to offer the right package. This…
Louise joins Smart IT
Louise Hanson joins Smart IT to help our administration team with the growing work load. With more and more customers moving to Smart IT our office administration work is building up. So in with Louise, our newest addition to the team, to help with the extra work. With an honours degree from Newcastle University our…
Mark Hickin Joins Smart IT
Mark Hickin has joined us as an Account Manager. As our client base continues to grow, Mark is here to help make sure our excellent customer service that clients have become accustomed to, does not slip. Mark has already had some excellent feedback from our customers and will be the new Account Manager for all…
Hosted Email Security
Smart IT partner with world leading companies in security to offer a fully managed security system for businesses at small business prices. Smart IT have just launched their Hosted Email Security package. The package offers AntiVirus, AntiSpam, AntiPhishing and up to 4 backup mail servers for your email. Your normal email is redirected to our…
ESET Partnership
Smart IT partner with the award winning ESET to provide better security to our customers. After much research, Smart IT have decided to partner with ESET and offer all ESET NOD32 products to current customers. The security of our customers IT systems is very important to us. We have spent a long time studying the…
New Premises
Smart IT are pleased to announce that we have relocated our head office to the Team Valley Trading Estate in Gateshead. Smart IT are pleased to announce that we have relocated our head office to the Team Valley Trading Estate in Gateshead. Aware that we had outgrown our old premises and also aware that our…