Since 2008, Smart IT has been a trusted provider of innovative and reliable ICT solutions. We are more than just an IT support company – we are a technology partner dedicated to helping businesses thrive in an ever-evolving digital world. Our mission is to deliver cutting-edge technology, expert support, and proactive solutions tailored to each client’s needs. With a customer-centric approach, we empower businesses across the UK to work smarter, safer, and more efficiently.
Empowering Businesses with Smart, Scalable IT Solutions
Comprehensive Services Tailored to Your Business
We pride ourselves on offering a fully integrated, cost-effective approach to IT and communications. Whether you need a fully managed IT service or supplemental support for your internal IT team, we provide tailored solutions that adapt to your unique business requirements. Our comprehensive range of services includes:
IT Infrastructure
Designing, implementing, and managing robust systems to support your business growth.
Managed IT Support
Providing fast, reliable assistance to keep your systems running smoothly.
Data, Voice and Internet Communications
Ensuring seamless, high-quality connectivity for businesses of all sizes.
Cyber Security
Protecting your business with advanced threat detection, endpoint security, and compliance-driven strategies.
Cloud Solutions
Helping businesses transition to the cloud with Microsoft 365, Azure, and other enterprise-grade platforms.
Business Continuity & Disaster Recovery
Ensuring your data remains safe and accessible no matter what challenges arise.
Directors
Shaun Simpson is a dynamic and accomplished individual who has made significant strides in the field…
Jon Proud, a dynamic individual with a passion for excellence and a penchant for diverse interests.…
Simon is a seasoned business professional with over 30 years of experience across a broad spectrum…
Tony Wilson, Managing Director of Smart IT, has over 20 years of experience in the tech…
Kicking off his career at 17, Darryl quickly proved his talent for the trade by stepping…
Management Team
Vision
To become the UK’s leading business technology company for customer service, quality and reliability
Mission
This will be achieved by providing efficient and proactive support through the unifying of technology, and putting the customer needs at the heart of our service.
Values
A Community-Driven Organisation
Empowering Charities and Schools
We actively support local charities, schools, and community projects, helping to bridge the digital divide and ensure technology is accessible to everyone.
Championing Local Sports Teams
We sponsor multiple local sports teams in the North East and Yorkshire, reinforcing our dedication to grassroots initiatives.
Nurturing Future IT Talent
Through our apprenticeship programs, we provide young professionals with the opportunity to gain valuable hands-on experience in IT, helping to nurture the next generation of tech talent.
Fostering Employee Volunteerism
Our team regularly participates in fundraising events, volunteering programs, and mentorship initiatives, reinforcing our belief in the power of community-driven change.
By choosing Smart IT, you’re not just working with an IT provider – you’re partnering with a company that is dedicated to making a real difference in businesses and local communities alike.
Commitment to Quality & Excellence
With a growing client base of over 1,100 businesses across the UK, Smart IT has established itself as a trusted leader in the industry. Our commitment to service excellence, security, and reliability is reinforced by our ISO 9001 and ISO 27001 certifications, demonstrating our dedication to:
Delivering high-quality IT support and managed services
Ensuring robust data security and compliance
Providing a proactive approach to IT management
Unlike many IT providers, Smart IT has grown sustainably without long-term debt, ensuring financial stability and long-term investment in our people, services, and technology.
A Growing Team of IT Experts
Our success is built on the expertise, dedication, and passion of our people. Smart IT is home to over 60 highly skilled IT professionals, including Microsoft-certified engineers, cybersecurity specialists, telecom experts, and cloud architects. Our team is constantly evolving, staying ahead of the latest industry advancements to provide world-class support to our clients.
We take pride in fostering a culture of innovation, collaboration, and continuous learning. By investing in ongoing training, certifications, and professional development, we ensure our team remains at the forefront of IT and cybersecurity best practices.
Why work with us
ISO 9001 & ISO 27001 Certified
Overall 4.9 star rating for customer service
Over 60 IT experts
Rated in the UK's top 50 MSP's
Award winning technical training
At Smart IT, we prioritise delivering the best solutions by thoroughly researching and selecting only the most effective technology partners. We build strong relationships and invest in technical and sales training to maximise value for our customers.
Our partnerships with top-tier providers, combined with deep product expertise, ensure world-class solutions tailored to business needs. Certified under ISO 9001 and ISO 27001, we remain committed to delivering secure, high-quality, and reliable services every day.
Whether you’re interested in learning more about our Managed IT Services, IT support, and solutions, or if you’re seeking a quote for upgrading your telephone system, simply fill out our contact form. Once submitted, we’ll reach out to discuss your needs and explore the best options for you.
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