Flexible, On-Demand IT Expertise When You Need It

Not every business needs a full-time IT support contract, but when issues arise, having reliable, expert support on hand is essential. Whether you need one-off troubleshooting, IT consultancy, or assistance with a specific project, Smart IT provides flexible, pay-as-you-go support tailored to your needs.

With our ad-hoc IT support and block hour packages, you get expert IT assistance without the commitment of a long-term contract. From resolving urgent technical issues to implementing IT projects, our team is ready to help—whenever you need us.

Fast, Professional Help When You Need It

Technology issues can disrupt business operations, but not every company requires a fixed support contract. Our ad-hoc IT support provides expert assistance on a pay-as-you-go basis, ensuring you only pay for the support you need, when you need it.

Whether it’s a network outage, software issue, security concern, or hardware failure, our experienced engineers diagnose and resolve problems quickly to minimise downtime and keep your business running smoothly.

Why work with us
certified
ISO 9001 & ISO 27001 Certified
customer-satisfaction
Overall 4.9 star rating for customer service
audience
Over 60 IT experts
award (1)
Rated in the UK's top 50 MSP's
graduate
Award winning technical training
Project-Based IT Consultancy

Expert Guidance for Your IT Initiatives.  From system upgrades to cloud migrations, IT projects require the right expertise to ensure a smooth and efficient implementation. Our IT consultants work closely with your business to plan, manage, and execute one-off IT projects with minimal disruption.

How we can assist

IT infrastructure upgrades

Servers, networks, and cloud migrations

Cybersecurity improvements

Security audits, threat mitigation, and compliance

Microsoft 365 & cloud adoption

Seamless transitions to cloud-based platforms

Business continuity & backup solutions

Ensuring your data is secure and recoverable

Bespoke IT solutions

Tailored advice and implementations to support your goals

Whatever your IT project, we’ll provide the right expertise to deliver it on time and within budget.

Block Hour IT Support
A Cost-Effective Way to Plan for IT Assistance.  If you need occasional IT support but want to avoid the unpredictability of ad-hoc charges, our block hour support packages offer a flexible, discounted way to pre-purchase IT support time.
Instead of paying per call-out, you buy a set number of support hours in advance, which can be used whenever needed. This gives you priority access to our IT specialists while keeping costs predictable.
Benefits of Block Hours

More cost-effective than ad-hoc support

Prepaid hours come at a discounted rate

Priority response

Faster assistance when you need it most

Flexible usage

Use hours for troubleshooting, IT advice, or project work

No long-term contract

Get the support you need without ongoing commitments

Block hours can be used across a range of IT services, from urgent fixes to planned maintenance and consultancy.

Whether you’re interested in learning more about our Ad-Hoc IT Support, or if you’re seeking a quote for a one-off project, simply fill out our contact form. Once submitted, we’ll reach out to discuss your needs and explore the options for you.

Request a free quote...