Well done to Kye Liddle on his recent Apprenticeship Success, Kye has successfully completed his apprenticeship passing his Level 3 IT Apprenticeship.
Smart IT’s Apprenticeship Program is an integral part of our business and work culture. We find nothing more rewarding than to see apprenticeship success. 40% of all Smart IT staff come from our apprentice programs which is a statistic we really value as a business.
Throughout his apprenticeship Kye’s has developed knowledge in multiple IT sectors taking each in his stride with nothing ever too much for him to pick up.
“I started my apprenticeship role at Smart IT to gain fundamental workplace skills. The apprenticeship has helped me improve greatly within my technical knowledge and my ability to support a vast variety of customers.”
“I started my apprenticeship as solely an IT engineer however recently, I have gained more knowledge within Telecoms. I have been given opportunities to experience new technology and gain a greater understanding in areas I’d never touched on before. Furthering this, I have learned to configure different types of PBX systems allowing me to provide greater support to our customer base”
Kye Liddle, Helpdesk Engineer, Smart IT
“Kye joined with a lot of existing IT knowledge that he gained from his own development at home, this knowledge allowed him to join the helpdesk with a running start. Combined with the knowledge from his apprenticeship this has allowed Kye to be upon the best of the helpdesk.”
“Kye took a liking to the telecommunicators side and has completing some accreditation such as Horizon Contact centre and Horizon Support which are each prestigious accreditations in their field. With these accreditations, apprenticeship training and on the job experience Kye has quickly gained a skillset that allows him to deal with any issue whether it be IT or Telecom related.”
Kelvyn Robinson, Helpdesk Manager, Smart IT
For information how Smart IT can help with your IT Systems contact us today.
