We’ve recently moved to this new IT supplier and have been very impressed with the service so far. Keith, our account manager, has bee...
Nicola Mcfarlane
3 months ago
Our mission is to transform the way businesses work through intelligent technology, AI and business automation, backed by proactive support, helping organisations achieve more, operate more efficiently and grow faster.
Trusted by businesses across the North East & Yorkshire
Technology that moves your business forward
Technology should do more than simply keep your business running. It should make your business more productive, more secure and more efficient. At Smart IT, we combine proactive IT support with AI, intelligent automation and business technology to help organisations remove complexity, streamline operations and unlock new opportunities for growth.
Beyond IT Support
Most IT providers focus on keeping your systems running. We focus on helping your business move forward.
By combining proactive support with AI, automation, Microsoft technologies and cyber security, we help organisations simplify operations, improve productivity and unlock new opportunities for growth.
By combining proactive support with AI, automation, Microsoft technologies and cyber security, we help organisations simplify operations, improve productivity and unlock new opportunities for growth.
Built for Smarter Business
For over 18 years we've helped organisations use technology to work smarter.
Today, our expertise extends far beyond traditional IT support, combining intelligent technology, automation, software development and proactive support to help businesses become more productive, more efficient and ready for what's next.
Today, our expertise extends far beyond traditional IT support, combining intelligent technology, automation, software development and proactive support to help businesses become more productive, more efficient and ready for what's next.
Everything you need to build a smarter business
From day-to-day IT support to AI-powered automation, we deliver the technology, expertise and innovation that modern businesses need to succeed.
IT Projects
Plan. Build. Deliver.
Delivering successful projects that support your business today and prepare it for tomorrow.
IT Support
Proactive. Responsive. Reliable.
Fast, friendly, expert support that prevents problems before they impact your business.
Cyber Security
Protect. Detect. Respond.
Layered cyber security designed to keep your people, systems and data safe.
Microsoft 365
Collaborate. Communicate. Create.
Helping your teams unlock the full potential of Microsoft 365.
Telecoms & Connectivity
Connect. Communicate. Collaborate.
Reliable business communications built for today's hybrid workplace.
Business Automation
Automate. Optimise. Grow.
Remove repetitive work with intelligent automation and AI.
Automate. Optimise. Grow.
Automate.
We use AI and intelligent automation to eliminate repetitive tasks, streamline workflows and free your team to focus on what really matters.
Optimise.
We analyse your technology and processes to identify opportunities, improve efficiency, visibility and performance across your entire organisation.
Grow.
With smarter technology, streamlined operations and proactive support, your business has the freedom to scale, adapt and achieve more.
Our philosophy is simple. Every technology decision should help your business automate repetitive work, optimise performance and create opportunities for growth.
Success stories
How Bespoke Software Helped Tyneside Standards Compete and Win on a National Scale
"“Without it, I don’t think we’d have the confidence that customers would stay with us, because it’s pretty much a standard offer now among most calibration labs, the major ones anyway. We’re trying to..."
Daniel Watson Service Manager
Tyneside Standards
Learning for Life is a North East charity that works with adults
"As we grew, the problems just grew with us. We were getting syncing issues, duplicate files, and sometimes we couldn’t even access what we needed. It was affecting everything we did, and the staff wer..."
Marie Matthewson
Learning for Life
First Mortgage values responsiveness and honesty above all
"We were paying exorbitant amounts for what we were getting. You can’t really get through to anyone when you do ring them. The service has been horrendous on that front over the years. And we just thou..."
Chris Adams
First Mortgage NE
Why businesses choose Smart IT
Our mission is to transform the way businesses work through intelligent technology, AI and business automation, backed by proactive support, helping organisations achieve more, operate more efficiently and grow faster.
Trusted by organisations where technology matters
We deliver market-leading technology services to hundreds of clients across diverse markets including B2B, government, education and third sector.
How do our customers rate us?
We’ve had a really positive experience with Smart IT. They helped sort out our internet connection, which is now running brilliantly. Any sm...
Yorkshire Education
6 months ago
The staff are always helpful, polite, and flexible to individual needs. Whether you’re dealing with them online / telephone or face to face,...
Alison Stephenson
10 months ago
We’ve been really impressed with Smart IT -their support team is knowledgeable, friendly, and always quick to respond. They take the time to...
Ruth Terrington
10 months ago
Very happy with the service we receive. As a charity it is so important that we have good reliability and speed of internet. Smart IT delive...
Malcolm Turley
8 months ago
Smart IT has been absolutely fantastic! They are always quick to respond, professional, and go above and beyond to resolve any issues. Wheth...
Shakil Ahmed
11 months ago
I was dreading having to re-wire our whole network and move all over of IT infrastructure at the practice. Having just finished the work, I ...
John Davidson
11 months ago
Smart IT Support provide an outsourced remote IT service for my employer. They’re incredibly professional, responsive and follow-up pr...
Anneli Mezze
10 months ago
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Let's Talk
No pressure, no jargon, just a quick chat to understand your setup and see if we’re a good fit.
